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privacy policy

last updated: october 9, 2026

Operated by CROSSTABS PTY LTD.

information we collect

  • Voice call audio is processed in real time by OpenAI to power conversations. We store transcripts and memory summaries, not full raw call recordings.
  • Short voice-note audio sent in chat is transcribed by OpenAI and stored privately with its transcript until you delete that chat or your account data.
  • Account information if you sign in with Apple.
  • Usage data including call duration, feature usage, diagnostics, and notification preferences.
  • Conversation context including messages, transcripts, memory summaries, and structured facts used to personalize future sessions.
  • User-uploaded images when you share a photo or create an AI portrait, including reference photos used to generate requested images.
  • Purchase history identifiers linked to your account when you buy or restore Pro or Voice Time through Apple.

live video beta

  • Before a video call, we ask for your consent to share microphone audio and any camera video you enable with Tavus and Daily. Your camera starts off, and call recording is disabled. Tavus receives the video companion's personality and the current call context to create AI replies; processing may occur outside your country.
  • When video memory is enabled with your consent and private mode is off, relevant memories from your ai.boo conversations are shared with Tavus to help this companion respond. After the call, your spoken conversation can update your ai.boo memories. Only your spoken statements are used to update remembered facts. ai.boo stores the final spoken transcript and derived memories, without storing raw video-call audio or video recordings. When memory is disabled, calls start fresh without loading or saving memories. Private mode uses no past memories and saves no new ai.boo memories from the call. Tavus may retain conversation logs even when recording is disabled. Provider retention and deletion depend on the terms and settings for our account.
  • ai.boo retains video session identifiers, lifecycle timestamps, usage totals, Video Time balances and purchase/ledger records for billing, reliability, accounting and fraud prevention. Financial records may remain after account or conversation deletion. Meeting join credentials are not stored in these database records. Contact support@ai.boo for data access or deletion requests.
  • When video memory is enabled with your consent and private mode is off, OpenAI processes the final spoken transcript after the call to update ai.boo memories. Tavus handles the live video replies.

Tavus privacy policy · Daily privacy policy

how we use your information

  • To provide text chat, short voice notes, photo tools, and voice conversations.
  • To personalize responses and memory across sessions.
  • To monitor reliability, prevent abuse, and enforce product safeguards.
  • To manage account access, notifications, and service availability.
  • To verify, restore, and prevent abuse of App Store purchases.

third-party processors

  • With your permission through Apple’s tracking prompt, AppsFlyer measures installs, sessions, generic engagement milestones, and verified purchases and attributes them to advertising partners such as Google, Meta, TikTok, and Reddit. This may include device identifiers, a generic chat or voice milestone, product identifiers, purchase amounts, currency, and transaction identifiers. Conversations, photos, voice recordings, and companion preferences are not sent for advertising. Withdraw permission in iOS Settings or disable analytics in ai.boo Settings. AppsFlyer privacy policy: https://www.appsflyer.com/legal/privacy-policy/
  • OpenAI for text conversations, voice-note transcription and AI-generated speech, voice conversations, photo understanding, AI portrait generation, image editing, moderation, and safety checks.
  • Apple for Sign in with Apple, push delivery, and App Store billing flows where applicable.

retention and deletion

  • Conversation transcripts and memory summaries are retained for the life of your account unless deleted earlier.
  • Short voice-note audio and its transcript are retained with the chat until you delete that chat or choose Delete Chats & Data.
  • Chats, voice notes, memories, and profile data are deleted or anonymized when you choose Delete Chats & Data in the app.
  • Purchase history and entitlement records may be retained for restoration, accounting, and fraud prevention after conversation data is deleted.
  • Anonymized usage analytics may be retained for service reliability review.

your rights

  • Access your personal data.
  • Delete chats, memories, and profile data from the app.
  • Opt out of analytics collection where that toggle is offered.
  • Request a copy of your data by contacting support@ai.boo.

children's privacy

ai.boo is intended for adults. We do not knowingly collect personal data from minors.

contact

Privacy: support@ai.boo

Support: support@ai.boo