support

contact us

Need help with billing, login, account, or app issues? Email support@ai.boo and include a short description of the issue.

Privacy requests: support@ai.boo. Legal inquiries: support@ai.boo.

availability

• Current app access: ai.boo includes a clean home roster, inbox, chat, voice calling, privacy controls, export, and Delete Chats & Data tools for signed-in users.
• Voice availability: Voice starts with one included starter allowance. Top Up packs add 60, 120, or 180 more minutes, and voice may pause if usage is exhausted or service protection controls are active.
• Proactive messages: Companions may send occasional text-only push check-ins when notifications are enabled, usually capped at one in a day. They are not guaranteed every 24 hours and do not currently send photos.
• Refunds: Apple handles App Store refunds at reportaproblem.apple.com.

data & account controls

• Use Delete Chats & Data from Settings inside the app to remove chats, memories, and profile data.
• Export your data from in-app settings.
• Manage analytics preferences from in-app privacy settings.
• If you cannot access the app, email support@ai.boo.

common questions

• Are the companions real people? — No. All companions are AI-generated characters.
• What kinds of conversations are supported? — Text and voice interactions with AI companions, plus photo sharing and in-chat image requests.
• Who operates this product? — CROSSTABS PTY LTD.

report a problem & safety

Use the in-app report flow when available, or email support@ai.boo for content and safety reports.

For urgent abuse or account security concerns, contact support@ai.boo. If you need real-world crisis support, open help now.

crisis support

If you need real-world crisis support now, open help now to find support in your country. There is no single worldwide crisis number. If you are in the United States or Canada, you can also call or text 988.